This policy explains what personal information 365 casino collects, how it is used, and how we keep it safe. We keep things straightforward so you always know where you stand with your data.
Six core commitments that define how we treat your personal information on the 365 casino platform.
Every connection between your device and 365 casino is protected by SSL encryption. Your account credentials, personal details, and financial information are never transmitted in plain text.
365 casino collects personal data for specific, legitimate purposes — account registration, KYC verification, transaction processing, and platform security. We do not collect information beyond what is needed for these functions.
Your personal information is never sold to third parties. Data sharing is limited to verified service providers who support the operation of the platform and are bound by confidentiality obligations.
Account changes, withdrawal requests, and other sensitive operations require OTP verification sent to your registered Philippine mobile number. This prevents unauthorised access even if your password is compromised.
You have the right to access the personal data we hold about you, request corrections, and — subject to legal obligations — request deletion. These rights can be exercised by contacting 365 casino support.
365 casino uses cookies to maintain your session, remember preferences, and analyse platform performance. Essential cookies are required for the platform to function; analytical cookies help us improve the experience.
Data queries or requests can be sent to:
This Privacy Policy describes how 365 casino collects, uses, stores, and protects the personal information of players and visitors on the 365casino.vu platform. It applies to all individuals who register an account, use any game or betting product, or interact with the platform in any way.
By creating an account at 365 casino, you confirm that you have read this policy and consent to the collection and use of your personal data as described here. This policy should be read together with the Terms & Conditions, which govern your use of the platform overall.
365 casino is committed to handling personal data responsibly, particularly given that the platform operates in the Philippines and serves Filipino players whose information is protected under applicable data privacy principles.
We collect personal information when you register, verify your identity, use platform features, and interact with customer support. The categories of data collected include:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID type and number | Registration and KYC verification |
| Contact Data | Philippine mobile number, email address, current address | Registration and account updates |
| Financial Data | Bank account name and number, e-wallet account details (for withdrawal purposes) | Withdrawal setup and KYC |
| Transaction Data | Deposit amounts, bet history, withdrawal records, bonus activity | Ongoing platform use |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Each platform visit |
| Usage Data | Pages visited, games played, features accessed, time on platform | Ongoing platform use |
| Communications Data | Support ticket contents, chat logs, messages sent to the support team | When you contact support |
Personal data collected by 365 casino is used for the following specific purposes:
365 casino does not sell your personal information to any third party. Data sharing is limited to circumstances where it is necessary to operate the platform or comply with legal requirements:
We work with trusted third-party service providers who assist with payment processing, identity verification, platform infrastructure, and customer support tooling. These providers are given access only to the data necessary for their specific function and are contractually required to keep it confidential and use it only for the agreed purpose.
365 casino may be required to disclose personal information in response to a valid legal request, court order, or regulatory investigation. In such cases, we will disclose only what is legally required and will notify affected players where permitted to do so.
Where there is reasonable suspicion of fraudulent activity, money laundering, or other criminal conduct, relevant information may be shared with appropriate authorities. This is a legal obligation, not a discretionary decision.
Beyond these circumstances, your data stays within 365 casino and the limited service provider network described above.
365 casino applies multiple layers of technical and procedural controls to protect your personal information:
While we apply industry-standard security measures, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials confidential and for reporting any suspected unauthorised access to your account promptly.
365 casino retains your personal data for as long as your account is active and for a reasonable period after account closure to fulfil legal, audit, and dispute resolution obligations. Financial transaction records in particular may be retained for an extended period in compliance with applicable record-keeping requirements.
When personal data is no longer needed for any legitimate purpose and retention is not legally required, it is securely deleted or anonymised.
If you request account closure, your identifying information will be retained for the minimum period required by law, after which it will be removed from active systems.
As a 365 casino player, you have the following rights with respect to your personal data:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data, subject to legal retention requirements.
Object to processing for marketing purposes at any time.
Request your data in a structured, commonly used format where applicable.
Request that we limit how we process your data in certain circumstances.
365 casino is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under this age. Age verification is a required step in the KYC process, and accounts found to belong to individuals under 21 will be closed and any associated data will be handled in accordance with our data retention and deletion procedures.
If you believe a minor has registered on the platform, please contact support immediately at [email protected].
21+ Registration and play are for adults aged 21 and above only.
365 casino may update this Privacy Policy from time to time to reflect changes in how we operate the platform, applicable legal requirements, or best practices in data protection. When updates are made, the revised policy will be posted on this page with an updated effective date.
Continued use of the 365 casino platform after a policy update constitutes acceptance of the revised terms. We encourage you to review this page periodically, particularly if you are an active player.
For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact the 365 casino support team:
For general account and platform questions, the FAQ section covers the most common topics and may provide a faster answer than contacting support directly.