Terms and Conditions — 365 Casino Philippines

These terms govern your use of the 365 casino platform. Please read them carefully before creating an account or placing any bets. By registering, you confirm that you have read and agreed to everything here.

Last updated: January 2026
Important: These Terms & Conditions form a legally binding agreement between you and 365 casino. If you do not agree to any part of these terms, you must not use the platform.

Key Principles of Our Terms

Six core points every 365 casino player should understand before they start.

You Must Be 21 or Older

Registration and play at 365 casino is strictly for adults aged 21 and above. Age verification is part of the KYC process and underage accounts will be closed without notice.

One Account Per Person

Each player may hold only one active account. Duplicate accounts are prohibited and may result in the suspension of all associated balances and access.

All Transactions in PHP

Deposits, bets, and withdrawals are processed exclusively in Philippine Peso. Accepted payment channels include Philippine bank transfers and local e-wallets.

Accurate Information Required

You are required to provide truthful, accurate, and up-to-date information during registration and KYC verification. False information may result in account termination.

No Fraudulent Activity

Any attempt to exploit technical errors, manipulate game outcomes, abuse bonuses, or engage in fraudulent transactions will result in immediate account suspension and forfeiture of balances.

Responsible Gaming Applies

365 casino provides responsible gaming tools including deposit limits and self-exclusion. Using these tools when needed is your right as a player and is actively encouraged.

01 Acceptance of Terms

By accessing, registering on, or using the 365 casino platform at 365casino.vu, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. These terms apply to all users of the platform, including visitors, registered players, and anyone participating in any game, bet, or promotional activity offered by 365 casino.

If you do not agree to any part of these terms, you must immediately stop using the platform. Continued use of 365 casino after any update to these terms constitutes your acceptance of the revised version.

These Terms & Conditions should be read alongside the Privacy Policy and Responsible Gaming guidelines, which form part of your agreement with 365 casino.

02 Eligibility

To register and play at 365 casino, you must meet all of the following eligibility criteria:

  • You must be at least 21 years of age at the time of registration.
  • You must be a natural person — corporate entities may not hold player accounts.
  • You must not be accessing the platform from a jurisdiction where online gaming is prohibited by applicable law.
  • You must not be a current or former employee, contractor, director, or agent of 365 casino, nor an immediate family member of such persons.
  • You must not be on any self-exclusion register or have voluntarily restricted your own access to online gaming platforms.

365 casino reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation upon request may result in account suspension.

03 Account Registration and Verification

Each player may maintain only one active account with 365 casino. The creation of multiple accounts by the same individual — whether using the same or different personal details — is strictly prohibited.

When registering, you are required to provide accurate and complete information including your full legal name, date of birth, contact details, and a valid Philippine-registered mobile number. This information is used for identity verification (KYC) and to process your withdrawals.

KYC Verification

Before a withdrawal can be processed, your account must complete KYC verification. This involves submitting a valid government-issued Philippine ID and, where required, proof of current address. Common accepted documents include a Philippine passport, driver's licence, SSS card, UMID, or PhilSys ID.

The name and details on your withdrawal payment method — whether a Philippine bank account, GCash, or Maya — must match the name on your verified 365 casino account. Withdrawal requests to accounts in a different name will not be processed.

Account Security

You are responsible for maintaining the confidentiality of your login credentials. OTP verification is required for sensitive account actions and financial transactions. Do not share your password or OTP with anyone. If you suspect your account has been accessed without authorisation, contact support immediately.

04 Deposits and Withdrawals

All financial transactions at 365 casino are conducted exclusively in Philippine Peso (PHP). The platform does not accept or process foreign currencies, and there are no currency conversion fees applied to your balance.

Accepted Payment Methods

Deposits and withdrawals are processed through Philippine local payment channels including bank transfer to major Philippine banks, GCash, Maya, and Philippine online banking. Credit cards and cryptocurrency are not accepted as payment methods for any transaction on the platform.

Withdrawal Conditions

  • Your account must be fully KYC-verified before withdrawals can be processed.
  • The withdrawal destination must be registered in your verified name.
  • OTP verification is required to confirm each withdrawal request.
  • Withdrawal requests are processed 24 hours a day, 7 days a week. Processing times vary by method — e-wallet channels are generally faster than bank transfers.
  • 365 casino reserves the right to conduct additional verification checks on withdrawal requests where fraud or policy violations are suspected.

For more detail on the withdrawal process, visit the Withdrawal section of the platform.

05 Betting Rules

All bets placed on 365 casino are subject to the specific rules applicable to the game or sport in question. General betting rules that apply across all products include the following:

  • Bets are final once confirmed. Cancellation of a confirmed bet is not available except in cases where a market is voided by 365 casino due to event cancellation or data error.
  • In the event of a technical error that results in incorrect odds being displayed, 365 casino reserves the right to void affected bets and return stakes.
  • Any bet placed using funds obtained through fraudulent activity or in violation of these terms will be voided and the associated winnings will be forfeited.
  • Maximum bet limits and payout caps may apply to specific markets. These are displayed within the relevant market at the time of placing a bet.
  • Live in-play bets are subject to acceptance delays. A bet is not confirmed until you receive an on-screen acknowledgment of acceptance.

Sports betting at 365 casino covers events including PBA, NBA, Philippine boxing, MPL esports, volleyball, and international football. Full sport-specific rules are available within the Sports section.

06 Bonuses and Promotions

From time to time, 365 casino may offer bonuses, free bets, cashback arrangements, or other promotional incentives to registered players. All such offers are subject to specific terms communicated at the time the offer is made, in addition to these general terms.

  • Promotional offers are only available to eligible registered players in good standing.
  • Bonuses may not be transferred, exchanged for cash, or combined with other offers unless explicitly stated.
  • 365 casino reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
  • Any attempt to abuse bonus mechanics — including creating duplicate accounts or using third-party funds to meet wagering requirements — will result in forfeiture of the bonus and any associated winnings.
Specific bonus amounts, percentage values, wagering requirements, and expiry dates are only valid as stated in the individual promotion. 365 casino does not guarantee any specific ongoing promotional rates.

07 Player Conduct

Players are expected to use the 365 casino platform in good faith and in a manner consistent with fair play. The following conduct is strictly prohibited:

  • Colluding with other players to gain an unfair advantage in any game or betting market.
  • Using automated software, bots, scripts, or any technical means to access or interact with the platform in ways not intended for normal human players.
  • Exploiting software bugs, glitches, or display errors to gain an advantage. Any winnings derived from such exploitation will be forfeited.
  • Engaging in any form of money laundering, financing of prohibited activities, or processing third-party funds through the platform.
  • Using offensive, abusive, or threatening language in any communication channel connected to 365 casino.

365 casino cooperates with relevant authorities on matters of financial crime and fraud. Suspicious activity on player accounts may be reported in accordance with applicable legal obligations.

08 Privacy and Data

Your personal data is processed in accordance with the 365 casino Privacy Policy. By registering and using the platform, you consent to the collection and use of your data as described in that policy, which forms an integral part of your agreement with 365 casino.

All data transmitted between your device and the 365 casino platform is protected by SSL encryption. Your financial information is used solely for the purposes of processing transactions and fulfilling verification requirements.

See the full Privacy Policy for details on data retention, your rights, and how to request access to or deletion of your personal information.

09 Responsible Gaming

365 casino is committed to providing a safe gaming environment. The platform offers tools to help players manage their activity responsibly, including deposit limits, session time controls, cooling-off periods, and self-exclusion options. These tools are accessible within your account settings.

Gaming at 365 casino is entertainment. Outcomes in casino games and sports betting involve genuine uncertainty — there are no guaranteed returns, and no strategy eliminates the risk of losing. 365 casino does not make promises about winning and does not encourage players to chase losses.

Players who believe their gaming has become problematic are encouraged to use the self-exclusion feature and seek assistance from independent support services.

Visit the Responsible Gaming page for the full set of tools and guidance available to players.

10 Account Suspension and Termination

365 casino reserves the right to suspend or terminate a player account at any time, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms & Conditions.
  • Failure to provide satisfactory identity or source-of-funds documentation when requested.
  • Reasonable suspicion of fraudulent activity, money laundering, or collusion.
  • The account holder is found to be under 21 years of age.
  • The account holder is a duplicate of an existing account.
  • Chargebacks, payment reversals, or disputed transactions initiated by the player without valid grounds.

Where an account is closed due to a breach of these terms, any associated balance may be withheld pending investigation. Legitimate balances not tied to rule violations will be returned to the player's verified payment method following completion of any review.

11 Changes to These Terms

365 casino reserves the right to modify these Terms & Conditions at any time. When changes are made, the updated version will be posted on this page with a revised effective date. It is your responsibility to review these terms periodically.

Continued use of the platform following the publication of updated terms constitutes your acceptance of those changes. If you do not agree to a revised version of the terms, you should close your account and withdraw any remaining balance before the changes take effect.

12 Contact Us

If you have any questions about these Terms & Conditions or need clarification on any point, you can reach the 365 casino support team through the following channel:

You can also find answers to common questions in the FAQ section before contacting support directly.

Ready to Join 365 Casino?

Create your free account, complete verification, and start playing sports betting, live casino, slots, and eBingo — all in PHP.

21+  By registering, you confirm you have read and agreed to these Terms & Conditions.